Payment Options

We accept Visa, Delta/Connect, Visa Electron, Maestro, MasterCard, MasterCard Connect and Solo.

Your credit card will only be charged once the goods have been dispatched to the delivery address.

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.

Credit Card Validation

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.

Return Policy

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition and in their original packaging within 14 days of receipt. We will then issue a full refund minus the postage cost. It will take approximately 5 working days for the money to reach your account. Unfortunately we are unable to offer exchanges. Returns are your responsibility we do not offer a pre-paid returns service so we recommend you send back items via recorded delivery.

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